In the Advanced Options, click only Gather Logs. A status diagram displays the tool is Getting logs from your computer.Ī zip file named mbst-grab-results.zip will be saved to the Public desktop, please attach that file in your next reply to this topic. In the left navigation pane of the Malwarebytes Support Tool, click Advanced.
In the User Account Control (UAC) pop-up window, click Yes to continue the installation. In your Downloads folder, open the mb-support-x.x.x.xxx.exe file. While you are waiting for the next qualified/approved malware removal expert helper to weigh in on your topic, and even though you may have run the following Malwarebytes utility, or its subsets, please carefully follow these instructions: Is there a chance that these messages could be be related to something this virus has installed while it still was on my PC or is it something normal that happens to everyone. Im not really good with computers and dont know what these mean. I downloaded malwarebytes to do a scan and be sure that the virus is truly deleted i got a 14 day free trial a day ago and the scan doesnt show anymore harms, but the RTP detection has now been sending me messages about these blocked websites. But im not sure if it installed something on my PC like a spy software or something like that. Ive deleted the virus and it doesnt cause any more harm or send scam messages anymore. I did a scan with f secure and it found a trojan that was named Trojan:w32/geninflated.B by F-secure. I think it didnt download anything bad or tamper any settings but im not sure. I recently downloaded an app on my computer and got a virus from it, i dont know what type of virus it was but it was sending scam messages to my friends for example in steams app and changing my facebook account passwords and other things like that.
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